Terms of service
Terms of Service
Clear conditions for using FLOX AU services.
By accessing or using this website, you agree to the following terms. These terms are designed to ensure transparency, clarity, and a consistent service experience for all customers.
Eligibility
This website is intended for adults aged 18 years and over. By using this site, you confirm that you meet the legal age requirement in your location.
Orders
All orders are subject to acceptance and availability. We reserve the right to cancel or decline orders where necessary, including cases of incorrect or incomplete information.
Shipping
Orders are processed and dispatched as quickly as possible. Delivery times may vary depending on location and carrier conditions. Tracking details will be provided when available.
Payments
Payments must be completed at checkout. We use secure third-party payment providers and do not store full payment details on our servers.
Refunds
Refunds or replacements may be considered for damaged, missing, or incorrect items. All claims must be submitted through customer support for review.
Liability
To the maximum extent permitted by law, we are not responsible for delays or issues caused by third-party shipping providers or external factors beyond our control.
Australia Based
Tracked Shipping
Secure Checkout
18+ Only