Contact Us

Contact FLOX AU

We’re here to support your order and delivery enquiries.

Our customer support team assists with order tracking, product questions, and delivery updates. We aim to respond to all enquiries as quickly as possible during business hours.

Customer Support
For order updates, delivery questions, and product enquiries, please contact our support team. We aim to respond within 24–48 hours.
Email Contact
service@flox-au.com

This is our primary customer service channel for all order-related communication.
Order Information
Please include your order number when contacting us to ensure faster processing and response. This helps us locate your order quickly.
Business Hours
Monday – Friday
9:00 AM – 6:00 PM (AEST)

Weekend enquiries will be handled on the next business day.
Australia Based Support
Secure Email Communication
Tracked Order Assistance
Adult Customers 18+