Shipping policy
Shipping Policy
Clear and consistent delivery process across Australia.
We aim to provide reliable and timely delivery for all orders. Below is an overview of how our shipping process works.
Order Processing
Orders are usually processed within 1 business day after payment confirmation. Orders placed on weekends or public holidays are processed on the next business day.
Delivery Timeframes
Standard delivery typically takes 3–7 business days depending on location and carrier conditions. Express delivery may take 1–3 business days for selected areas.
Tracking Information
Once your order has been dispatched, tracking details will be provided so you can monitor your shipment in real time.
Delivery Notes
Delivery times may vary due to carrier delays, weather conditions, public holidays, or remote locations.
Discreet Packaging
All orders are shipped in plain and discreet packaging to maintain customer privacy during delivery.
Support Assistance
If you have any questions about your delivery, our support team is available to assist with tracking or order-related enquiries.